System Analytics

System Analytics is the activity of breaking down a system into its constituent components in order to understand how these work independently and together to accomplish their purpose. This analysis may be applied to systems ranging from business processes to software design, i.e. within every discipline in which something is developed. Seahorse Analytics excels in the areas of Business System Analysis, Strategic Business Planning, and Business Process Modeling.

Business System Analysis

Seahorse Analytics believes that the development of an appropriate solution requires skillful definition of the problem. Using proven methodologies, we collaborate with the business to understand their needs in order to deliver optimal information technology solutions. Activities that fall within this sphere include:

  • Needs Assessment
  • Business Case Development
  • Requirements Definition
  • User Stories Documentation
  • Use Case Modeling
  • Activity Diagramming
  • Data Modeling

The five basic steps of system analysis are:

  1. Identification of objectives
  2. Quantification of objectives
  3. Development of a system model
  4. Evaluation of alternatives
  5. Detailed design and development

Strategic Business Planning

Seahorse Analytics can reposition your organization from a reactive to a proactive stance. It all starts with having a plan, including a Business Strategy, SWOT Analysis, and a Marketing Plan.

Business Strategy

Seahorse Analytics collaborates with leadership to prepare or improve the business' Strategic Business Plan. The Strategic Business Plan is a hierarchical structure best developed from the top down. This means beginning with an abstract expression of core Values and a visionary Mission Statement, and becoming increasingly concrete through the successive definition of Goals, Objectives, Strategies, and Tasks (Tactics). Constructed carefully, with an eye towards the thorough integration of all parts, the Business Plan allows management and employees to focus upon day-to-day Tasks, confident that they are employing the Strategies that will enable them to attain the Objectives that satisfy the Goals in fulfillment of their stated Mission and in accord with their Values. The basic elements of a Strategic Business Plan are the following:

  • Values - Values are the abstract, underlying concepts that are important to the entity, such as “Life, Liberty, and the Pursuit of Market Share”.
  • Mission Statement - The Mission Statement is a concise expression of the overall purpose of the enterprise. It should be crafted as poetry, devoid of clutter, focused enough to provide direction, yet generic enough not to limit the enterprise’s ability to evolve in the face of changing market conditions. It should be strong enough not to require frequent revision.
  • Goals - Goals are representations of the company’s aspirations in accord with its Mission Statement. Like Values, Goals are abstract and generally expressed. Like the Mission Statement, proper Goals should not require frequent revision.
  • Objectives - In contrast with the Goals that they support, Objectives are explicitly concrete. They should be "SMART", i.e. Specific, Measurable, Attainable, Relevant, and Time-based. Objectives should be periodically updated according to their time sensitivity.
  • Strategies - Strategies comprise the methods by which the entity achieves its Objectives. Each Objective may have several Strategies, applied serially or in parallel. Strategies also should receive periodic review to ensure their currency.
  • Tasks - Tasks break down Strategies into manageable components, and are the most granular and rapidly changing of the basic elements of a Strategic Business Plan. These are the activities that occupy most of the entity’s time. If necessary, Tactics may be broken down into Action Plans which specify the “what, when, and who” for each task. Tactics should be updated as frequently as conditions require.

"SWOT" Analysis

Once you have a plan, the next question is how suited is the organization to accomplish that plan? Seahorse Analytics can guide your organization through a "SWOT Analysis" to achieve a better understanding of itself and its relative position in the marketplace. "SWOT" is an acronym for:

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Strengths and Weaknesses are internal attributes consisting of people, processes, and tools (including but not limited to domain expertise, business relationships, and financial resources). What are the organization's strong points? What are the organization's weak points? Opportunities and Threats are external attributes, such as economic climate, market conditions and technological innovation. What opportunities exist outside the organization that could be leveraged? What threats exist outside the organization that pose risk?

Marketing Plan

As the ancient Chinese philosopher Sun Tzu wrote in his classic The Art of War:

If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.

Being successful in business means not only knowing your company, but also understanding your competitors. Seahorse Analytics can facilitate a better understanding of your market position through the preparation of the following:

  • Market Analysis - Overview of market segments, historical data, projected trends
  • Marketing Overview - Business model, target customer segments, key strategies
  • Competitive Analysis - Industry overview, primary competitors, market position

Business Process Modeling

A business process consists of related, structured activities that serve a particular goal. Process re-engineering enables an organization to examine and redefine fundamental processes so they address the needs of the current business environment. With graphical representations such as process flow, process network, Unified Modeling Language (UML) activity, and IDEF0 diagrams, Seahorse Analytics assists your operation by mapping current processes ("Current State"), and then streamlining them for greater efficiency ("Future State"). We do this by meeting with key stakeholders and process participants, and then distilling the information gained in these interviews into a diagrammatic representation of the sequential workflow of information, processes and decisions for a particular business process.

There are many applicable contexts for Business Process Modeling, including:

  • Use Case Modeling
  • Project Analysis
  • Procedural Documentation
  • Process Reengineering

Whether the overall objective is to increase speed, improve quality, or reduce costs, Seahorse Analytics relies upon an document-centric process that provides a holistic approach for modeling your business processes. These documents describe the "current state", define the "future state", and provide a chart to navigate from one to the other.